Get Me gusta. Edición empresa (Social Media) (Spanish Edition) PDF

ISBN-10: 8441533318

ISBN-13: 9788441533318

Es evidente, los tiempos han cambiado: antes solíamos manifestar las malas experiencias con un servicio en tono privado, a través de una dudosa hoja de reclamaciones. Ahora lo hacemos públicamente en fb, Twitter, YouTube y el resto de las redes sociales. Manifestamos nuestra queja a los amigos, que los angeles comunican a varios centenares, o a varios miles o millones de otros amigos, aspirando, que ante l. a. multiplicación del descontento, a las compañías no les quede otro remedio que escuchar y tomar nota.

Este libro expone eleven estrategias definitivas para que las organizaciones de todos los tamaños fomenten los beneficios y el crecimiento, a través del éxito en las redes sociales. Comparte muchas historias para ilustrar sus perspectivas. Después del éxito mundial de su libro anterior, Dave Kerpen regresa con nuevas propuestas basadas en principios tan importantes como los angeles responsabilidad, l. a. transparencia, l. a. adaptabilidad y los angeles gratitud. En el mundo social de hoy, es the most important ser una empresa "me gusta".

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Me gusta. Edición empresa (Social Media) (Spanish Edition)


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